OnlineYellowPages.com
is a division of the Yellow Pages Online, Inc., OnlineYellowPages.com
has been serving the business-to-business community in the United States
since 1996. We have a flawless record for customer satisfaction:
Recently, questionable
and misleading telemarketing organizations, claiming to be
the “Online Yellow Pages”, have approached many consumers, advertisers
and business owners. After investigating these claims we have deduced
that many of them are from Canada and usually with offices within
proximity of the Canadian border, with mail drops in the United States.
Based upon phone calls, e-mails and faxes to our offices and the Better
Business Bureau, one entity that appears to be taking advantage of the
confusion caused by the similarity in our business names – which may be
either intentional or unintentional – but results in someone else trading
on our good business reputation may be THE
OYP GROUP out of Canada. According to callers they claim on the
phone to be “online yellow pages” however if you query them about their
company they will admit that they are the OYP Group and not associated
with our company. If you are contacted by the OYP Group and feel you
have been mislead you should immediately file a complaint directly with
the Better Business Bureau
http://BBB.org. The OYP Group is located at 334 Cornelia Street, #
379 Plattsburgh, NY 12901 1-866-207-5911
The Better Business Bureau
has reported to us that this company is actually located in Canada with
the above listed address as simply a mail drop. The majority of the
complaints received by the Bureau involves harassing faxes and phone
calls requesting payment for an unsolicited listing. Our company does
not send faxes nor do we make unsolicited calls demanding payment for
our services. While you may be threatened that failure to pay according
to their demands will result in a negative credit report, the Better
Business Bureau advises us that while they cannot guarantee that it
will not happen, the Better Business Bureau has never heard of a
company’s credit being damaged for failure to pay a bogus invoice. The
collection agencies employed by these companies are usually their own.
Recommended Course of
Action:
Call the Federal Trade
Commission 1-877-382-4357 and file a complaint. It will take a few
minutes but you will eventually get to speak with a real person. Please
file your complaint.
Phone busters for Canadian
Companies 1-888-495-8501. This is the national deceptive telemarketing
call center operated by the Ontario Canada Provincial Police.
Identifiable Traits and
Checklist:
1) Verify our “Their” seal
with the Better Business Bureau be careful not to confuse it with ours!
2) If they give you a domain
name or web address you can verify it at:
http://www.internic.net and it
will usually show their name and address. Most frauds will mask their
domain registrations data and not show their true company name.
What you should know
about the "Online Yellow Pages" industry:
The "Online Yellow Pages"
industry in the United States is in fact a very effective medium for
bringing businesses and consumers together. Now that the industry has
evolved to online information as opposed to the old printed yellow
pages means faster access, more coverage and exposure on demand. For
businesses advertising on line it's more affordable than the printed
yellow pages book by as much as 90%!
For questions regarding our services visit our contact page
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